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High-Reliability Health Care: Getting There from Here

September 17, 2013

milbank_quarterly_homeAn article published September 13, 2013, in The Milbank Quarterly urges hospitals to make the substantial changes that will be needed to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries. The article “High-Reliability Health Care: Getting There from Here,” was written by Joint Commission President and CEO Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., along with the late Jerod M. Loeb, Ph.D., executive vice president for healthcare quality evaluation, The Joint Commission.

 
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