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Monday 6:22 CST, November 24, 2014

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Advanced Certification/Disease-Specific Care/Blog Updates

Most Recent
Blog

Crisis Response

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Every day, there is more news about Ebola. While the CDC remains a primary source of information, we know our customers, along with other health care organizations, are looking to us for guidance, too. So we are launching a new Ebola Preparedness page on our website that will house all our Ebola resources and link to credible outside resources as well.

Related Items: Leadership , Blog , Ebola Preparedness

10/17/2014
Blog

Crisis Response

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Every day, there is more news about Ebola. While the CDC remains a primary source of information, we know our customers, along with other health care organizations, are looking to us for guidance, too. So we are launching a new Ebola Preparedness page on our website that will house all our Ebola resources and link to credible outside resources as well.

Related Items: Leadership , Blog , Ebola Preparedness

10/17/2014
Blog

PCMH Certification at work, no matter the location

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When it comes to The Joint Commission’s Primary Care Medical Home (PCMH) Certification, Sand Point Community Health Center really took the model to heart. Sand Point CHC adopted the PCMH model about three years ago as a primary care delivery site of Eastern Aleutian Tribes, a Federally Qualified Health Center supported by a grant from the federal Health Resources and Services Administration.

Related Items: Leadership , Primary Care Medical Home , Blog

10/16/2014
Blog

PCMH Certification at work, no matter the location

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When it comes to The Joint Commission’s Primary Care Medical Home (PCMH) Certification, Sand Point Community Health Center really took the model to heart. Sand Point CHC adopted the PCMH model about three years ago as a primary care delivery site of Eastern Aleutian Tribes, a Federally Qualified Health Center supported by a grant from the federal Health Resources and Services Administration.

Related Items: Leadership , Primary Care Medical Home , Blog

10/16/2014
Blog

It’s all about spreading the positive stories -- Continuing the #HealingStories

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It’s all about spreading the positive stories. In last month’s Leadership Blog, I wrote about two examples of health care professionals going above and beyond to improve the lives of their patients. I also invited readers to respond with their own stories of caring and compassionate staff who have gone to extraordinary lengths to support patients, both physically and emotionally. I was happy that readers responded with several additional examples that we are proud to share.

Related Items: Blog

09/24/2014
Blog

It’s all about spreading the positive stories -- Continuing the #HealingStories

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It’s all about spreading the positive stories. In last month’s Leadership Blog, I wrote about two examples of health care professionals going above and beyond to improve the lives of their patients. I also invited readers to respond with their own stories of caring and compassionate staff who have gone to extraordinary lengths to support patients, both physically and emotionally. I was happy that readers responded with several additional examples that we are proud to share.

Related Items: Blog

09/24/2014
Blog

Share the Extraordinary Moments at your Organization

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Nurses and other health care professionals do remarkable things that touch, improve and heal the lives of patients and their families each day. However, these events get little media coverage. We want to change that. Here are two amazing examples, and we ask our readers to send us more.

Related Items: Blog

08/13/2014
Blog

Share the Extraordinary Moments at your Organization

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Nurses and other health care professionals do remarkable things that touch, improve and heal the lives of patients and their families each day. However, these events get little media coverage. We want to change that. Here are two amazing examples, and we ask our readers to send us more.

Related Items: Blog

08/13/2014
Blog

Bart Simpson, high reliability and you

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What would you call an organization that provides safe, reliable services to roughly 60,000 guests a day, while also maintaining the safety of 15,000 staff members? You would call it a high reliability organization. Or you could call it by its more common name, Universal Studios in Orlando, Florida – an organization health care has much to learn.

Related Items: Blog

07/30/2014
Blog

Bart Simpson, high reliability and you

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What would you call an organization that provides safe, reliable services to roughly 60,000 guests a day, while also maintaining the safety of 15,000 staff members? You would call it a high reliability organization. Or you could call it by its more common name, Universal Studios in Orlando, Florida – an organization health care has much to learn.

Related Items: Blog

07/30/2014
Blog

Video is worth 1,000 words

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It’s one thing to say the Joint Commission Center for Transforming Healthcare is a collaborative effort. It’s another thing to actually see collaboration in action. Earlier this month, we proudly released a video that describes how the Center works to solve health care’s most critical safety and quality problems, and the important role that the Center’s Leadership Advisory Council has in this work.

Related Items: Center for Transforming Healthcare , Blog

06/25/2014
Blog

Video is worth 1,000 words

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It’s one thing to say the Joint Commission Center for Transforming Healthcare is a collaborative effort. It’s another thing to actually see collaboration in action. Earlier this month, we proudly released a video that describes how the Center works to solve health care’s most critical safety and quality problems, and the important role that the Center’s Leadership Advisory Council has in this work.

Related Items: Center for Transforming Healthcare , Blog

06/25/2014
Blog

Thinking about big data

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What does it mean for a supermarket to know that on Friday nights, the same people who buy beer also buy diapers? This is a very simple example of the opportunities that come from “big data.” Vast amounts of big data, coupled with the continuously expanding power of machines and applications to analyze big data, has opened new and exciting ways for humans to evaluate opportunities and make decisions, especially in health care.

Related Items: Blog

06/11/2014
Blog

Thinking about big data

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What does it mean for a supermarket to know that on Friday nights, the same people who buy beer also buy diapers? This is a very simple example of the opportunities that come from “big data.” Vast amounts of big data, coupled with the continuously expanding power of machines and applications to analyze big data, has opened new and exciting ways for humans to evaluate opportunities and make decisions, especially in health care.

Related Items: Blog

06/11/2014
Blog

Leading improvement: Go to the gemba

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Some of you may be familiar with the term “gemba,” while for others it may be new. Gemba is the Japanese term for “the real place.” So, going to the gemba is going to the place where value is created, where the real work is taking place. It stems from the Japanese mindset that when there is a problem, one should get as close to it as possible and learn BEFORE proposing a solution.

Related Items: Leadership , Blog

05/28/2014
Blog

Leading improvement: Go to the gemba

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Some of you may be familiar with the term “gemba,” while for others it may be new. Gemba is the Japanese term for “the real place.” So, going to the gemba is going to the place where value is created, where the real work is taking place. It stems from the Japanese mindset that when there is a problem, one should get as close to it as possible and learn BEFORE proposing a solution.

Related Items: Leadership , Blog

05/28/2014
Blog

Violence in the Health Care Setting

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Many physicians have witnessed it. A few of us have personally experienced it. All of us have heard about it – patients, nurses, staff or physicians injured or killed by violence in the workplace. Can this violence be reduced, and do physicians have a role in its reduction?

Related Items: Physician , Violence , Blog

05/14/2014
Blog

Violence in the Health Care Setting

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Many physicians have witnessed it. A few of us have personally experienced it. All of us have heard about it – patients, nurses, staff or physicians injured or killed by violence in the workplace. Can this violence be reduced, and do physicians have a role in its reduction?

Related Items: Physician , Violence , Blog

05/14/2014
Blog

Taking care of my parents

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We know the reasons for overuse of medical treatments and tests are multifactorial. We also know that most of the time, the clinician has good intentions. But ordering dangerous tests for frail elderly patients who do not want them demonstrates lack of both knowledge and caring. With first-hand experience with this dangerous situation, I proposed a call to action in "JAMA Internal Medicine."

Related Items: Blog

04/23/2014
Blog

Taking care of my parents

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We know the reasons for overuse of medical treatments and tests are multifactorial. We also know that most of the time, the clinician has good intentions. But ordering dangerous tests for frail elderly patients who do not want them demonstrates lack of both knowledge and caring. With first-hand experience with this dangerous situation, I proposed a call to action in "JAMA Internal Medicine."

Related Items: Blog

04/23/2014
Blog

How to reach the goal of zero patients harmed

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Joint Commission President and CEO Dr. Mark Chassin delves into the promising steps healthcare organizations can take to achieve this goal in an article published in Media Planet’s special publication “Patient Safety.”

Related Items: Patient Safety , Blog

03/26/2014
Blog

How to reach the goal of zero patients harmed

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Joint Commission President and CEO Dr. Mark Chassin delves into the promising steps healthcare organizations can take to achieve this goal in an article published in Media Planet’s special publication “Patient Safety.”

Related Items: Patient Safety , Blog

03/26/2014
Blog

In pursuit of high reliability

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The Joint Commission believes that the large-scale transformation of healthcare to a high-reliability industry is necessary to ensure that healthcare is consistently excellent and consistently safe. In a recent Milbank Quarterly article, Joint Commission President Dr. Mark Chassin and the late Dr. Jerod Loeb describe a model for high-reliability healthcare that incorporates the interrelated components of leadership, safety culture and Robust Process Improvement (RPI)®.

Related Items: High Reliability , Blog , Robust Process Improvement , RPI

02/26/2014
Blog

In pursuit of high reliability

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The Joint Commission believes that the large-scale transformation of healthcare to a high-reliability industry is necessary to ensure that healthcare is consistently excellent and consistently safe. In a recent Milbank Quarterly article, Joint Commission President Dr. Mark Chassin and the late Dr. Jerod Loeb describe a model for high-reliability healthcare that incorporates the interrelated components of leadership, safety culture and Robust Process Improvement (RPI)®.

Related Items: High Reliability , Blog , Robust Process Improvement , RPI

02/26/2014
Blog

Help your medical staff shine during survey

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It was always easy to tell the medical staffs that were prepared. As a hospital physician surveyor for a number of years before becoming a field director, I had the opportunity to observe and interact with medical staffs from all kinds of hospitals. During that time, I noticed a simple trend – organizations that took time to prepare their physicians for their on-site surveys had better experiences.

Related Items: Physician , Blog

02/19/2014
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