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Friday 2:56 CST, October 31, 2014

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Ambulatory Health Care/Blog Updates

Most Recent
Blog

Crisis Response

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Every day, there is more news about Ebola. While the CDC remains a primary source of information, we know our customers, along with other health care organizations, are looking to us for guidance, too. So we are launching a new Ebola Preparedness page on our website that will house all our Ebola resources and link to credible outside resources as well.

Related Items: Leadership , Blog , Ebola Preparedness

10/17/2014
Blog

PCMH Certification at work, no matter the location

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When it comes to The Joint Commission’s Primary Care Medical Home (PCMH) Certification, Sand Point Community Health Center really took the model to heart. Sand Point CHC adopted the PCMH model about three years ago as a primary care delivery site of Eastern Aleutian Tribes, a Federally Qualified Health Center supported by a grant from the federal Health Resources and Services Administration.

Related Items: Leadership , Primary Care Medical Home , Blog

10/16/2014
Blog

The people behind the scenes: Denise Henkel

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Greetings social media world! I’m Denise Henkel, payor relations manager, at The Joint Commission. My charge is to increase awareness among commercial insurers and state Medicaid authorities about The Joint Commission’s accreditation programs and certification options with the goal of attaining recognition or reliance.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

10/07/2014
Blog

Letting others speak for us

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It is our goal to provide conference attendees with actionable information that they can take back with them to their organization and implement. From feedback like this, it sounds like we hit the mark last year. Moreover, we plan to do the same this year for the 2014 preconference and conference this November in Rosemont, Illinois.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

09/30/2014
Blog

It’s all about spreading the positive stories -- Continuing the #HealingStories

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It’s all about spreading the positive stories. In last month’s Leadership Blog, I wrote about two examples of health care professionals going above and beyond to improve the lives of their patients. I also invited readers to respond with their own stories of caring and compassionate staff who have gone to extraordinary lengths to support patients, both physically and emotionally. I was happy that readers responded with several additional examples that we are proud to share.

Related Items: Blog

09/24/2014
Blog

We listened, and we want to listen again

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I’ve gotten this quite a bit the last couple months: Hey, Michael. Whatever happened to those proposed changes to diagnostic imaging standards? To fill you in, new changes to our diagnostic imaging standards were supposed to go into effect this January and July 2015. However, after getting some additional information, Joint Commission decided to postpone the launch of these revised standards for providers of both ambulatory and hospital imaging services.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , Diagnostic Imaging Services , AMBUZZ

09/16/2014
Blog

What Ambulatory Health Care Organizations and the Airline Industry Have in Common

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The who, what, when, and where of ambulatory care program credentialing and privileging: hear insights from Virginia McCollum, Associate Director, Standards Interpretation Group on this challenging topic.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

09/03/2014
Blog

A few extra words

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Learn more about standards changes for ambulatory surgery centers (ASCs) that use The Joint Commission for Medicare “deeming”.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Deemed Status , Ambulatory , AMBUZZ

08/26/2014
Blog

Top Eight Best Practices for Urgent Care Centers

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Improving the Quality of Care and Communication During Patient Transitions. See the Top Eight Best Practices for Urgent Care Centers.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/19/2014
Blog

The people behind the scenes: Chad Larson

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Often, it’s easier to work with someone when you have a face to go with a name. Yet, with so much of our day-to-day contact with others being over the phone or via email, faces are in short supply. I want to change that. From time to time I’m going to interview new members of our team so you can better know them and how they can help you -- our ambulatory customers.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/13/2014
Blog

Share the Extraordinary Moments at your Organization

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Nurses and other health care professionals do remarkable things that touch, improve and heal the lives of patients and their families each day. However, these events get little media coverage. We want to change that. Here are two amazing examples, and we ask our readers to send us more.

Related Items: Blog

08/13/2014
Blog

Walks on the Beach and White Papers: Illustrating the Role of Urgent Care Centers

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Discover insights regarding Urgent Care providers and their positive impact on high-quality patient care.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/06/2014
Blog

Bart Simpson, high reliability and you

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What would you call an organization that provides safe, reliable services to roughly 60,000 guests a day, while also maintaining the safety of 15,000 staff members? You would call it a high reliability organization. Or you could call it by its more common name, Universal Studios in Orlando, Florida – an organization health care has much to learn.

Related Items: Blog

07/30/2014
Blog

Primary Care Medical Home Certification: The Three-Year Mark

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Marking three years since its launch, the Ambulatory Care Program makes great strides in Primary Care Medical Home Certification.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Primary Care Medical Home , Ambulatory , AMBUZZ

07/22/2014
Blog

Putting PFIs in the Palm of Your Hand

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Think back to the last time you held a $100 bill in your hands. It was quite a bit different than just seeing you have $100 in your bank account on a computer screen, wasn’t it? Basically, it prompted different actions, and that’s exactly what the recent changes to Plans for Improvement (PFIs) were meant to do.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/15/2014
Blog

So You’re About to Have a Survey … Part II

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Are you ready for your survey? Hear again from two of our ambulatory care account executives with additional resources to help your survey preparation.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/08/2014
Blog

Don’t make me wait!

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People hate to wait. They don’t like waiting in line for their coffee. They don’t like waiting to find out the latest gossip. They don’t even like waiting for water to boil. Now imagine how much people hate to wait for something in which the time frame is critical – even potentially life threatening, if delayed. Unfortunately, it happens in health care far too often.

Related Items: Physician , Sentinel Event , Blog

07/02/2014
Blog

Thinking ahead

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It’s amazing how if you just book the trip, you bend life to make the trip happen. So, when I mention that the annual JCR Ambulatory Care Conference is coming up in November, and that these three days can give you the knowledge and connections to set yourself apart in your organization, what do you think you should do? Hint: “Wait until October” is not the right answer.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/01/2014
Blog

Video is worth 1,000 words

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It’s one thing to say the Joint Commission Center for Transforming Healthcare is a collaborative effort. It’s another thing to actually see collaboration in action. Earlier this month, we proudly released a video that describes how the Center works to solve health care’s most critical safety and quality problems, and the important role that the Center’s Leadership Advisory Council has in this work.

Related Items: Center for Transforming Healthcare , Blog

06/25/2014
Blog

So you’re about to have a Joint Commission survey … and you have no idea if you’re ready.

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So you’re about to have a Joint Commission survey … and you have no idea if you’re ready. Hear from two ambulatory care account executives who can assist you with your pre-survey questions.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

06/24/2014
Blog

Two ambulatory blogs merge to improve ease, consistency

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In this time of mergers and acquisitions, it shouldn’t be surprising that The Joint Commission’s two crackerjack ambulatory blogs are merging into one seamless communication vehicle for our customers.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

06/17/2014
Blog

Thinking about big data

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What does it mean for a supermarket to know that on Friday nights, the same people who buy beer also buy diapers? This is a very simple example of the opportunities that come from “big data.” Vast amounts of big data, coupled with the continuously expanding power of machines and applications to analyze big data, has opened new and exciting ways for humans to evaluate opportunities and make decisions, especially in health care.

Related Items: Blog

06/11/2014
Blog

Accreditation … a Magic Potion?

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Can accreditation help ambulatory surgery centers achieve their quality and safety goals? Certainly, but it doesn't mean that accreditation is this magic potion you take and everything proceeds smoothly.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

06/10/2014
Blog

Before you shake hands with your surveyor, grab that “ready to go” list

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In certain circles, a “ready to go” list may not seem as important as a passport, a car title or your current cable contract. However, if your organization is preparing for survey, do not underestimate its value!

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

06/03/2014
Blog

Leading improvement: Go to the gemba

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Some of you may be familiar with the term “gemba,” while for others it may be new. Gemba is the Japanese term for “the real place.” So, going to the gemba is going to the place where value is created, where the real work is taking place. It stems from the Japanese mindset that when there is a problem, one should get as close to it as possible and learn BEFORE proposing a solution.

Related Items: Leadership , Blog

05/28/2014
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