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Wednesday 3:45 CST, August 20, 2014

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Ambulatory Health Care/Blog Updates

Most Recent
Blog

Top Eight Best Practices for Urgent Care Centers

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Improving the Quality of Care and Communication During Patient Transitions. See the Top Eight Best Practices for Urgent Care Centers.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/19/2014
Blog

The people behind the scenes: Chad Larson

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Often, it’s easier to work with someone when you have a face to go with a name. Yet, with so much of our day-to-day contact with others being over the phone or via email, faces are in short supply. I want to change that. From time to time I’m going to interview new members of our team so you can better know them and how they can help you -- our ambulatory customers.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/13/2014
Blog

Share the Extraordinary Moments at your Organization

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Nurses and other health care professionals do remarkable things that touch, improve and heal the lives of patients and their families each day. However, these events get little media coverage. We want to change that. Here are two amazing examples, and we ask our readers to send us more.

Related Items: Blog

08/13/2014
Blog

Walks on the Beach and White Papers: Illustrating the Role of Urgent Care Centers

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Discover insights regarding Urgent Care providers and their positive impact on high-quality patient care.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/06/2014
Blog

Bart Simpson, high reliability and you

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What would you call an organization that provides safe, reliable services to roughly 60,000 guests a day, while also maintaining the safety of 15,000 staff members? You would call it a high reliability organization. Or you could call it by its more common name, Universal Studios in Orlando, Florida – an organization health care has much to learn.

Related Items: Blog

07/30/2014
Blog

Primary Care Medical Home Certification: The Three-Year Mark

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Marking three years since its launch, the Ambulatory Care Program makes great strides in Primary Care Medical Home Certification.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Primary Care Medical Home , Ambulatory , AMBUZZ

07/22/2014
Blog

Putting PFIs in the Palm of Your Hand

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Think back to the last time you held a $100 bill in your hands. It was quite a bit different than just seeing you have $100 in your bank account on a computer screen, wasn’t it? Basically, it prompted different actions, and that’s exactly what the recent changes to Plans for Improvement (PFIs) were meant to do.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/15/2014
Blog

So You’re About to Have a Survey … Part II

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Are you ready for your survey? Hear again from two of our ambulatory care account executives with additional resources to help your survey preparation.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/08/2014
Blog

Don’t make me wait!

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People hate to wait. They don’t like waiting in line for their coffee. They don’t like waiting to find out the latest gossip. They don’t even like waiting for water to boil. Now imagine how much people hate to wait for something in which the time frame is critical – even potentially life threatening, if delayed. Unfortunately, it happens in health care far too often.

Related Items: Physician , Sentinel Event , Blog

07/02/2014
Blog

Thinking ahead

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It’s amazing how if you just book the trip, you bend life to make the trip happen. So, when I mention that the annual JCR Ambulatory Care Conference is coming up in November, and that these three days can give you the knowledge and connections to set yourself apart in your organization, what do you think you should do? Hint: “Wait until October” is not the right answer.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/01/2014
Blog

Video is worth 1,000 words

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It’s one thing to say the Joint Commission Center for Transforming Healthcare is a collaborative effort. It’s another thing to actually see collaboration in action. Earlier this month, we proudly released a video that describes how the Center works to solve health care’s most critical safety and quality problems, and the important role that the Center’s Leadership Advisory Council has in this work.

Related Items: Center for Transforming Healthcare , Blog

06/25/2014
Blog

So you’re about to have a Joint Commission survey … and you have no idea if you’re ready.

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So you’re about to have a Joint Commission survey … and you have no idea if you’re ready. Hear from two ambulatory care account executives who can assist you with your pre-survey questions.

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06/24/2014
Blog

Two ambulatory blogs merge to improve ease, consistency

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In this time of mergers and acquisitions, it shouldn’t be surprising that The Joint Commission’s two crackerjack ambulatory blogs are merging into one seamless communication vehicle for our customers.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

06/17/2014
Blog

Thinking about big data

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What does it mean for a supermarket to know that on Friday nights, the same people who buy beer also buy diapers? This is a very simple example of the opportunities that come from “big data.” Vast amounts of big data, coupled with the continuously expanding power of machines and applications to analyze big data, has opened new and exciting ways for humans to evaluate opportunities and make decisions, especially in health care.

Related Items: Blog

06/11/2014
Blog

Accreditation … a Magic Potion?

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Can accreditation help ambulatory surgery centers achieve their quality and safety goals? Certainly, but it doesn't mean that accreditation is this magic potion you take and everything proceeds smoothly.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

06/10/2014
Blog

Before you shake hands with your surveyor, grab that “ready to go” list

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In certain circles, a “ready to go” list may not seem as important as a passport, a car title or your current cable contract. However, if your organization is preparing for survey, do not underestimate its value!

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

06/03/2014
Blog

Leading improvement: Go to the gemba

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Some of you may be familiar with the term “gemba,” while for others it may be new. Gemba is the Japanese term for “the real place.” So, going to the gemba is going to the place where value is created, where the real work is taking place. It stems from the Japanese mindset that when there is a problem, one should get as close to it as possible and learn BEFORE proposing a solution.

Related Items: Leadership , Blog

05/28/2014
Blog

Ambulatory Care Program Showcased on LinkedIn

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The Ambulatory Care program is pleased to announce its new presence on LinkedIn. We invite you to follow us and make the Ambulatory Care Accreditation Showcase Page your digital destination for timely, ambulatory-focused tidbits.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

05/27/2014
Blog

Revised imaging requirements implementation date postponed

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While our goal is to advance diagnostic imaging quality and safety, we also need to listen to our customers and key stakeholders.

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05/20/2014
Blog

Violence in the Health Care Setting

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Many physicians have witnessed it. A few of us have personally experienced it. All of us have heard about it – patients, nurses, staff or physicians injured or killed by violence in the workplace. Can this violence be reduced, and do physicians have a role in its reduction?

Related Items: Physician , Violence , Blog

05/14/2014
Blog

It’s Accreditation … and I Like It! Celebrating Your Achievement

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You’ve achieved accreditation … Now what? Well, you can always go to Disney World, but we encourage you to share your success with your staff, patients and community. After all, you deserve it. Your organization has just undergone a rigorous survey and has met the highest distinction for safety and quality of care.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

05/13/2014
Blog

Nurses on nursing

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What better way to celebrate National Nurses Week, than to hear from some of The Joint Commission’s nurses? Enjoy these thoughts and stories that capture the essence of nursing in every setting, on every shift.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

05/06/2014
Blog

We are listening…Make the Customer Value Assessment Work for You!

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Tell us what you expect from your survey. Help The Joint Commission improve its survey process and make the Customer Value Assessment work for you.

Related Items: Ambulatory Health Care , Ambulatory Blog

04/29/2014
Blog

Getting to the heart of credentialing and privileging

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Susan Herrold, M.N., R.N., and Mary Pat Hall, M.S.N., R.N., Joint Commission ambulatory surveyors, share their thoughts on credentialing and privileging in the ambulatory setting.

Related Items: Ambulatory Advisor , Ambulatory , AMBUZZ

04/23/2014
Blog

Taking care of my parents

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We know the reasons for overuse of medical treatments and tests are multifactorial. We also know that most of the time, the clinician has good intentions. But ordering dangerous tests for frail elderly patients who do not want them demonstrates lack of both knowledge and caring. With first-hand experience with this dangerous situation, I proposed a call to action in "JAMA Internal Medicine."

Related Items: Blog

04/23/2014
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