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Friday 7:41 CST, October 24, 2014

Daily Update






















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Blog Updates

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Blog

The seasons of our lives

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When my children were small, our fall calendar was punctuated by school conferences and fall festivals that celebrated our community relationships. Now, my fall calendar follows the ebb and flow of industry conferences.

Related Items: Home Care , Home Care Accreditation

10/21/2014
Blog

Crisis Response

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Every day, there is more news about Ebola. While the CDC remains a primary source of information, we know our customers, along with other health care organizations, are looking to us for guidance, too. So we are launching a new Ebola Preparedness page on our website that will house all our Ebola resources and link to credible outside resources as well.

Related Items: Leadership , Blog , Ebola Preparedness

10/17/2014
Blog

PCMH Certification at work, no matter the location

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When it comes to The Joint Commission’s Primary Care Medical Home (PCMH) Certification, Sand Point Community Health Center really took the model to heart. Sand Point CHC adopted the PCMH model about three years ago as a primary care delivery site of Eastern Aleutian Tribes, a Federally Qualified Health Center supported by a grant from the federal Health Resources and Services Administration.

Related Items: Leadership , Primary Care Medical Home , Blog

10/16/2014
Blog

The Tragedy of Physician Suicide

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In early September, an op-ed by Dr. Pranay Sinha, titled “Why Do Doctors Commit Suicide?,” appeared in The New York Times. The author spoke to the tragedy that is suicide, specifically about new physicians as they negotiate the difficulties of residency education. The statistics alone were worth the read – nearly 10 percent of fourth-year medical students and first-year residents reported having suicidal thoughts in the prior two weeks.

Related Items: Physician , Blog

10/08/2014
Blog

The people behind the scenes: Denise Henkel

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Greetings social media world! I’m Denise Henkel, payor relations manager, at The Joint Commission. My charge is to increase awareness among commercial insurers and state Medicaid authorities about The Joint Commission’s accreditation programs and certification options with the goal of attaining recognition or reliance.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

10/07/2014
Blog

Letting others speak for us

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It is our goal to provide conference attendees with actionable information that they can take back with them to their organization and implement. From feedback like this, it sounds like we hit the mark last year. Moreover, we plan to do the same this year for the 2014 preconference and conference this November in Rosemont, Illinois.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

09/30/2014
Blog

It’s all about spreading the positive stories -- Continuing the #HealingStories

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It’s all about spreading the positive stories. In last month’s Leadership Blog, I wrote about two examples of health care professionals going above and beyond to improve the lives of their patients. I also invited readers to respond with their own stories of caring and compassionate staff who have gone to extraordinary lengths to support patients, both physically and emotionally. I was happy that readers responded with several additional examples that we are proud to share.

Related Items: Blog

09/24/2014
Blog

Charting a course for success

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As a child, I remember being fascinated by the sextant on my father’s desk. It was more than just an odd-looking contraption, he would explain. It was a tool used by expert mariners to navigate their ships safely across the unseen dangers of the oceans. Even one degree off in their calculations would result in their ships sailing miles off course, so they checked their measurements regularly along their journeys.

Related Items: Home Care , Home Care Accreditation

09/17/2014
Blog

We listened, and we want to listen again

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I’ve gotten this quite a bit the last couple months: Hey, Michael. Whatever happened to those proposed changes to diagnostic imaging standards? To fill you in, new changes to our diagnostic imaging standards were supposed to go into effect this January and July 2015. However, after getting some additional information, Joint Commission decided to postpone the launch of these revised standards for providers of both ambulatory and hospital imaging services.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , Diagnostic Imaging Services , AMBUZZ

09/16/2014
Blog

Doing No Harm

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Primum non nocere – Not many of us remember Latin phrases, but all physicians recognize this one: First, do no harm. That motto has been one of the principal ethical obligations of physicians ever since it was declared by Hippocrates, the father of Western medicine

Related Items: Physician , Blog

09/10/2014
Blog

What Ambulatory Health Care Organizations and the Airline Industry Have in Common

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The who, what, when, and where of ambulatory care program credentialing and privileging: hear insights from Virginia McCollum, Associate Director, Standards Interpretation Group on this challenging topic.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

09/03/2014
Blog

Teach a Patient to Fish - Part 1 of a series on patient engagement

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Partnerships, be it patients and health care professionals or policymakers and government agencies, are essential. Even Avedis Donabedian – the originator of the measurement triad of structure, process and outcomes for evaluating clinical quality – proposed a patient-centric definition in 1966 in which the patient’s involvement “is the ultimate validator of the quality of care.”

Related Items: Physician , Blog

09/03/2014
Blog

A few extra words

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Learn more about standards changes for ambulatory surgery centers (ASCs) that use The Joint Commission for Medicare “deeming”.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Deemed Status , Ambulatory , AMBUZZ

08/26/2014
Blog

Fighting costly and complex … with your help

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You got a taste four months ago. Now, it’s time for the first course. Back in April, I wrote a blog mentioning an upcoming article I was writing for The Journal of Integrated Healthcare Delivery. I’m happy to say that article, Developing a Strategy for Change, published July 1.

Related Items: Physician , Blog

08/20/2014
Blog

Top Eight Best Practices for Urgent Care Centers

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Improving the Quality of Care and Communication During Patient Transitions. See the Top Eight Best Practices for Urgent Care Centers.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/19/2014
Blog

The measure of good counsel

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As a part of our work to renew our Home Health deemed status relationship with the Centers for Medicare & Medicaid Services (CMS), The Joint Commission recently made some revisions to element of performance (EP) three of standard PC 01.02.05. In short, we clarified the EP to more clearly define who could conduct the initial comprehensive assessment of the Medicare patient when the patient is only going to receive rehabilitation therapy services.

Related Items: CMS , Home Care , Home Care Accreditation

08/18/2014
Blog

The people behind the scenes: Chad Larson

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Often, it’s easier to work with someone when you have a face to go with a name. Yet, with so much of our day-to-day contact with others being over the phone or via email, faces are in short supply. I want to change that. From time to time I’m going to interview new members of our team so you can better know them and how they can help you -- our ambulatory customers.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/13/2014
Blog

Share the Extraordinary Moments at your Organization

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Nurses and other health care professionals do remarkable things that touch, improve and heal the lives of patients and their families each day. However, these events get little media coverage. We want to change that. Here are two amazing examples, and we ask our readers to send us more.

Related Items: Blog

08/13/2014
Blog

Walks on the Beach and White Papers: Illustrating the Role of Urgent Care Centers

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Discover insights regarding Urgent Care providers and their positive impact on high-quality patient care.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

08/06/2014
Blog

Are you a revolutionary?

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Dr. Ernest Amory Codman was a revolutionary. He was also considered a rebel by his peers. He was socially ostracized – even by his friends – and he resigned in disgrace as chairman of the local medical society, all because he firmly believed in the end results system. Luckily, he never wavered in his beliefs, because it was this work that led Dr. Codman to help found the American College of Surgeons and its hospital standardization program, which was the forerunner of The Joint Commission.

Related Items: Physician , Blog

08/06/2014
Blog

Bart Simpson, high reliability and you

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What would you call an organization that provides safe, reliable services to roughly 60,000 guests a day, while also maintaining the safety of 15,000 staff members? You would call it a high reliability organization. Or you could call it by its more common name, Universal Studios in Orlando, Florida – an organization health care has much to learn.

Related Items: Blog

07/30/2014
Blog

Primary Care Medical Home Certification: The Three-Year Mark

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Marking three years since its launch, the Ambulatory Care Program makes great strides in Primary Care Medical Home Certification.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Primary Care Medical Home , Ambulatory , AMBUZZ

07/22/2014
Blog

A Sunny Response to the CMO Academy Launch

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When the people of Seattle get behind something, they really get behind it. Just look at Starbucks, grunge music or how they embrace the rain. The fans of the Seattle Seahawks even once got so loud during a game that the vibrations registered as an earthquake. This past weekend, we made plenty of waves in our own right.

Related Items: Physician , Blog

07/16/2014
Blog

Putting PFIs in the Palm of Your Hand

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Think back to the last time you held a $100 bill in your hands. It was quite a bit different than just seeing you have $100 in your bank account on a computer screen, wasn’t it? Basically, it prompted different actions, and that’s exactly what the recent changes to Plans for Improvement (PFIs) were meant to do.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/15/2014
Blog

So You’re About to Have a Survey … Part II

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Are you ready for your survey? Hear again from two of our ambulatory care account executives with additional resources to help your survey preparation.

Related Items: Ambulatory Advisor , Ambulatory Health Care , Ambulatory , AMBUZZ

07/08/2014
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