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Sunday 3:28 CST, April 20, 2014

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Blog Updates

Most Recent
Blog

Dinner with a friend, message from an advocate

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Recently, a friend and I had dinner when the topic of choices of health care organizations came up, prompting my friend to say that she was reluctant to go with an organization recommended by her physician due to a previous bad experience.

Related Items: Home Care , Home Care Accreditation

04/17/2014
Blog

Taking a stand against costly and complex

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In 2006, McKinsey Global Institute compared health care spending by country and concluded the U.S. spent nearly $650 billion more than other developed countries on health care. You read that right – $650 billion. It’s this alarming trend that I tackle in an upcoming article in The Journal of Integrated Healthcare Delivery.

Related Items: Physician , Blog

04/16/2014
Blog

Desperately Seeking (Urgent Care) Patients?

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Set your urgent care organization apart from others! Read some great ideas and resources to help your urgent care organization think like a retailer.

Related Items: Ambulatory Health Care , Urgent Care

04/15/2014
Blog

What you need to know about revised ambulatory care eligibility requirements

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Whether your organization is currently accredited or seeking accreditation under the Joint Commission ambulatory care program, here's what you need to know about revisions to the eligibility criteria.

Related Items: Ambulatory Advisor , Ambulatory

04/08/2014
Blog

Taking care of my parents

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We know the reasons for overuse of medical treatments and tests are multifactorial. We also know that most of the time, the clinician has good intentions. But ordering dangerous tests for frail elderly patients who do not want them demonstrates lack of both knowledge and caring. With first-hand experience with this dangerous situation, I proposed a call to action in "JAMA Internal Medicine."

Related Items: Physician , Blog

04/02/2014
Blog

Focusing on Provider-Performed Microscopy Procedure Requirements for Ambulatory Health Care

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Do you find the laboratory Clinical Laboratory Improvement Amendments (CLIA) requirements for ambulatory health care a little confusing? There certainly are some gray areas. So we asked Stacy Olea, field director for the laboratory and ambulatory health care programs, to provide some clarity on the requirements for organizations that have Certificates of Provider-Performed Microscopy Procedures (PPMP).

Related Items: Ambulatory Health Care

04/01/2014
Blog

How to reach the goal of zero patients harmed

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Joint Commission President and CEO Dr. Mark Chassin delves into the promising steps healthcare organizations can take to achieve this goal in an article published in Media Planet’s special publication “Patient Safety.”

Related Items: Patient Safety , Blog

03/26/2014
Blog

Five keys to performance improvement

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According to Dana Dunn, ambulatory care surveyor for The Joint Commission, there are five keys to a successful performance improvement program at any ambulatory care organization.

Related Items: Ambulatory Advisor , Ambulatory

03/25/2014
Blog

Learning to speak the language of today’s health care

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One of the reasons why I like working at The Joint Commission is that it’s one of the few places I’ve worked where data and consensus-based evidence trumps opinion. To be a valued partner in today’s health care world, it’s not enough to say your work is good. You must have data that illustrates your capability to manage the important aspects of your care. The key then becomes being able to take that evidence and speak the emerging language of healthcare. That’s where we come in.

Related Items: Home Care , Home Care Accreditation

03/19/2014
Blog

Hats Off to the Cleveland Clinic as First PCMH Hospital

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It takes one organization to get the ball rolling. The Cleveland Clinic is that organization.

Related Items: Critical Access Hospital , Hospital , Primary Care Medical Home Certification Option

03/14/2014
Blog

The ABCs of medical gas safety

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According to Dr. Seuss, sometimes the questions are complicated and the answers are simple. When it comes to storage requirements for freestanding medical gas cylinders in the ambulatory setting, here's a simple way to understand the Joint Commission's requirements.

Related Items: Ambulatory Advisor , Ambulatory

03/11/2014
Blog

I’ve been where you are, and I understand what you’re up against.

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Guest blogger -Beth Ann Brehm, RN, LNHA, SPHR, MBA, MSN, Associate Project Director, Specialist, Division of Healthcare Quality. I’ve been where you are, and I understand what you’re up against. After all, there was a time I stood where you stand. As a former nursing home administrator, I’m intimately familiar with the multiple priorities, demands and challenges administrators just like you face on a daily basis.

Related Items: Nursing Care Center , In Touch (Nursing Care Center Newsletter) , Skilled Nursing Facility , Transitions of Care

03/10/2014
Blog

Leading improvement: Go to the gemba

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The knowledge needed for improvement is seldom found in the conference room. Some of you may be familiar with the term “gemba,” while for others it may be new. Gemba is the Japanese term for “the real place.” So, going to the gemba is going to the place where value is created, where the real work is taking place. It stems from the Japanese mindset that when there is a problem, one should get as close to it as possible and learn BEFORE proposing a solution.

Related Items: Physician , Blog , Gemba

03/05/2014
Blog

Guest Blogger Pearl Darling: Ambulatory Settings Applying the “Golden Rule” in Adverse Events

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Ambulatory practices face many challenges every day. While they all strive to provide safe, efficient care, there are times when things just go wrong.

Related Items: Ambulatory Health Care

03/04/2014
Blog

In pursuit of high reliability

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The Joint Commission believes that the large-scale transformation of healthcare to a high-reliability industry is necessary to ensure that healthcare is consistently excellent and consistently safe. In a recent Milbank Quarterly article, Joint Commission President Dr. Mark Chassin and the late Dr. Jerod Loeb describe a model for high-reliability healthcare that incorporates the interrelated components of leadership, safety culture and Robust Process Improvement (RPI)®.

Related Items: High Reliability , Blog , Robust Process Improvement , RPI

02/26/2014
Blog

Accreditation Essentials program essential for ambulatory providers

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Where will you be April 8-9? We hope it’s in beautiful, balmy Oakbrook Terrace at The Joint Commission Headquarters and Conference Center.

Related Items: Ambulatory Advisor , Ambulatory

02/25/2014
Blog

Guest Blogger John Maurer: Asked & Answered – Questions from Ambulatory Care Conference Attendees

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Environment of care insights for Ambulatory Care customers.

Related Items: Ambulatory Health Care

02/20/2014
Blog

Help your medical staff shine during survey

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It was always easy to tell the medical staffs that were prepared. As a hospital physician surveyor for a number of years before becoming a field director, I had the opportunity to observe and interact with medical staffs from all kinds of hospitals. During that time, I noticed a simple trend – organizations that took time to prepare their physicians for their on-site surveys had better experiences.

Related Items: Physician , Blog

02/19/2014
02/14/2014
Blog

Trade show fever spikes in spring and fall

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The Joint Commission’s ambulatory team may be just the thing for your trade show fever. While we can’t offer you “The Joint Commission’s greatest survey hits from the ‘70s, ‘80s and ‘90s,” or the ever-popular “Score-o-matic,” or “Pocket fish-for-a-standard,” we can offer you plenty of frank, no-nonsense information and resources about ambulatory care accreditation.

Related Items: Ambulatory Advisor , Ambulatory

02/11/2014
Blog

Guest Blogger Darrell Anderson Asks, “Whither Goeth the ASC industry?”

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Discover insights regarding the Ambulatory Care marketplace.

Related Items: Ambulatory Health Care

02/06/2014
Blog

Using OPPE as a performance improvement tool

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Processes for Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) offer valuable tools that medical staffs can use to determine if care provided by a practitioner is below an acceptable level. However, OPPE can also be used as a tool for performance improvement to avoid adverse outcomes, not just react to them.

Related Items: Physician , Blog

02/05/2014
Blog

New Survey Activity Guide eliminates mystery for ambulatory, OBS customers

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If you’ve ever tried to build a LEGO® model or whip up a crème brulee without directions or a recipe, you will definitely appreciate The Joint Commission’s new Survey Activity Guide for ambulatory care and office-based surgery (OBS) customers.

Related Items: Ambulatory Advisor , Ambulatory

01/28/2014
01/24/2014
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