Do You Have A Question About Joint Commission Standards?

1. Online form
   Click here to complete the standards online question form. 
   An e-mail response may require up to ten business days.
2. Telephone
   Call the Standards Interpretation Group at 630-792-5900, 8:30 a.m. - 5:00 p.m. CT.  All telephone inquires will be responded to within eight business hours, not including weekends and holidays.
3. Fax
   Fax your question to 630-792-5942 - A written response may require up to ten business days. All faxes must include the following:
   • Your full name
   • Name of your Health Care Organization
   • Manual(s) under which you are accredited
   • Full address including City, State and Zip Code
   • Phone Number (with time and date when you can be reached by phone)
   • Fax Number
4. U. S. Mail
   Send your question with the same information noted above to: ( A written response may require up to ten business days.)
   
   Standards Interpretation Group
   The Joint Commission
   One Renaissance Blvd.
   Oakbrook Terrace, IL 60181

Thank you for your cooperation with these procedures

We recommend that you browse the standards FAQs section of our website before submitting your question. The answer you are seeking may already be addressed.