Mark G. Pelletier, R.N., M.S.

Executive Director, Hospital Programs and Accreditation and Certification Services

Mark Pelletier is the executive director for the hospital and critical access hospital accreditation programs, and helps direct customer accounts across all accreditation programs. Pelletier works with accredited organizations seeking to be resurveyed and new organizations seeking to become accredited. He oversees staff involved in pre-survey support, analysis of organizational data to design survey duration and supervises the post-survey process, including the issuance of accreditation decisions and reports. Pelletier is also responsible for business development in the hospital and critical access hospital accreditation programs.

Pelletier has more than 25 years of experience in hospital operations, performance and quality improvement, process redesign, and program development. Prior to his current position, he was the senior vice president and chief operating officer of Condell Medical Center, Libertyville, Illinois. He has also served in executive positions for several hospitals in the Chicago area including Resurrection Health Care, Northwestern Memorial Hospital, Children’s Memorial Medical Center, and Mercy Hospital Medical Center.
 
Pelletier earned a bachelor of science in nursing and a master of science in administration from DePaul University, Chicago, Illinois. He received his diploma in nursing from Mennonite College of Nursing at Illinois State University.

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