“‘What Did the Doctor Say?:’
Improving Health Literacy to Protect Patient Safety”

View Transcript of Press Conference

• News Release -- Low Health Literacy Puts Patients at Risk: The Joint Commission Sets Forth Solutions to National Problem
  
  

Biographies

• Dennis S. O'Leary, M.D., President, The Joint Commission
• J. James Rohack, M.D.,Member, Board of Commissioners, The Joint Commission
• Toni Cordell, Expert Panel Member, who draws from her personal struggle with dyslexia
• Gail Nielsen, Expert Panel Member
• Dean Schillinger, M.D., Expert Panel Member
  
  

“‘What Did the Doctor Say?:’ Improving Health Literacy to Protect Patient Safety”

• “‘What Did the Doctor Say?:’ Improving Health Literacy to Protect Patient Safety” 
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• Executive Summary: “'What Did the Doctor Say?:' Improving Health Literacy to Protect Patient Safety"
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• Expert Panel Members
  
  

Background Materials

• Facts and Figures
• Additional Resources
• Selected Patients' Stories 
• 2006 Hospital Requirements (Requires Adobe Reader)
• Video Presentation: "What Did the Doctor Say?" (Requires Windows Media Player)
• Video Presentation: Overcoming the Barriers of Low Health Literacy (Requires Windows Media Player)
• Hospital, Language and Culture 
• The Joint Commission Speak Up Initiatives
• Facts About The Joint Commission Public Policy Initiatives