Accreditation Process

Video Series Trouble Shooting Guide

The Shared Visions – New Pathways streaming videos are available in two formats:

  1. Streaming video (This version cannot be saved to your computer.)
  2. Windows Media video (This version can be downloaded and saved to your computer.)

If you are experiencing difficulty viewing the streaming video:

  • Use Microsoft Internet Explorer.  (Netscape browsers below 6.0 may not work.)
  • Use Windows Media Player 6.0 or above.  (The current version is 9.0.  For a free download go to Microsoft Media.)
  • Make sure you select the connection speed best for you:
    • 300 K for DSL/broadband
    • 56 K for dial-up
  • Videos may not play if your organization has a "firewall" blocking streaming videos.
  • You may need to reconfigure the proxy settings in your Windows Media Player (for help see: Microsoft's website.)

If you still cannot view the video, or you want to save a copy to our computer, download the Windows Media Video by:

  • "Right clicking" on the Windows Media Video download version link and choosing "Save Target As" (You can choose where to save the file on your computer.)