The Joint Commission’s philosophy is that accreditation is an investment that helps you safeguard your company and most importantly, your patients.
For smaller companies, accreditation can be the “play book” to run an efficient, patient-centered organization. For larger companies, accreditation can help standardize processes that save your company money and ensure more consistent delivery of care.
Customer-focused resources help ensure accreditation is attainable
- Our Business Development team members are previous business owners, surveyors and Joint Commission customers themselves who understand your challenges and can help get you successfully started on the path to accreditation. They’re available by phone, email or for an on-site appointment at your facility.
- Our “Accreditation Readiness” toolkit provides the basic, practical information you need to help you get your arms around the accreditation process and requirements.
- A dedicated Account Representative becomes your single point of contact after your application is received to provide timely answers about your upcoming survey, your surveyor and beyond.
- Our Standards Group is accessible 24/7 online or by phone, and can help you determine if your current processes meet the intent of an accreditation requirement.
- Free teleconferences and information briefings offer additional learning opportunities throughout the year.
Experienced, certified surveyors
- Our surveyors have been in your shoes as leaders or owners themselves and now evaluate many companies just like yours each year. They are uniquely positioned to share best practices.
- Our surveyors must pass a rigorous certification exam and maintain ongoing education to remain on our team.
- Our surveyors are employees which enables them to fully focus on survey activities and preserve the integrity of the survey process.
Affordable, “no surprises” pricing policy
- All our survey fees are published and readily available.
- Our published survey fees are inclusive. This means our onsite fee already includes any surveyor expenses.
- Your standards manual is sent to you free of charge upon receipt of your application deposit.
Informed survey outcomes
- Our surveyors use an objective, data-driven scoring to arrive at the accreditation decision.
- Daily briefings with your surveyor keep you informed of where you stand throughout your survey.
- At the conclusion of your survey, you receive a printed preliminary report that includes survey observations and your accreditation decision.
Unmatched recognition by key stakeholders
- Recognized by CMS for home health, hospice and all DMEPOS services
- Benefit from the recognition of your achievement across the full continuum of care-- from hospitals to long term care facilities and beyond.
- Recognized by more payors and referral sources than any other accreditation organization