The Joint Commission Web site provides information for accredited organizations. Here are some tips and information for using the Web site. The home page, www.jointcommission.org, provides links to:
- Top Stories from The Joint Commission
- “Joint Commission Connect,” the secure web portal for accredited organizations
- RSS feeds for news releases, podcasts, and What’s New on the Web site
- Top Spots such as the Gold Seal of Approval
- Quality Check–Quality Reports
- E-mail Updates – Sign-Up for free e-mail newsletters and information from The Joint Commission
- On-line complaint form
- Information for Business Community, General Public, Nurses, Physicians, Pharmacists and State/Federal Officials
- Joint Commission Resources, publications, education and more
- WikiHealthCare™, an interactive forum for health care professionals
From the home page, go to the “Accredited Organizations” tab and locate your program in the pull-down menu. The Accredited Organizations’ program home pages provide program-related information including:
- “What’s New” for each program.
- The left navigation bar links to areas of content specific to each program, e.g. Standards, Accreditation Process, ORYX, National Patient Safety Goals, etc.
Standards information on the Web site
In general, the standards are not on the Web site. Standards manuals and E-ditions (electronic standards manuals) are available for purchase online from Joint Commission Resources (www.jcrinc.com) or by calling JCR Customer Service at 877-223-6866. Standards revisions that occur between manual updates or supplements are available in The Joint Commission Perspectives. However, some standards information can be found under the Standards tab, including:
- E-dition & Print Manuals – Provides directions to the E-dition (electronic) and print standards manuals.
- Field Reviews – Proposed standards are posted on the Web site for field input and comments.
- Standards FAQs – Frequently Asked Questions are organized by manual, chapter and topic.
- Pre-publication Standards – New standards that are made available on the Web site before being officially published in the manual.
- Joint Commission Requirements – A free listing of all standards, policy revisions and requirements published in Perspectives that have gone into effect since the accreditation manual was last issued.
Questions about the standards can be submitted online using the Standards Online Submission Form or by calling the Standards Interpretation Group at (630) 792-5900.
Where Can I Go For Help?
For questions, feedback, or help navigating the Web site, e-mail: webmaster@jointcommission.org.