Supports the Joint Commission’s activities associated with establishing and sustaining a robust process improvement culture. The Black Belt will lead strategic projects for the Joint Commission and mentor Green Belts. The Black Belt will learn and then enable others in adapting Six Sigma, Lean, CAP, and other performance improvement methodologies to drive results. The Black Belt will support the Master Black Belt in the development and implementation of a quality improvement training for Joint Commission employees, which includes training Green Belts and White Belts. The Black Belt provides expert advice to process improvement teams regarding team dynamics, change management, process re-design strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and flow, pull and data analysis. (Initially the Black Belt will coach internal process improvement teams; however, as internal black belts are developed, the Black Belt will also provide guidance to process teams in the external health care community, as a part of the Joint Commission’s strategy to employ Lean Six Sigma tools to improve the quality and safety of patient care.)
Requirements: Bachelor’s Degree required; MBA preferred. RN with seven to ten years business/operations experience responsible for a budget of $50 M or more in a health care delivery or consulting environment. Certified Six Sigma Black Belt, with a minimum of one year experience to train Black Belts and/or Green Belts in Lean Six Sigma. Technical mastery of Six Sigma and Lean tools and methodologies, including DMAIC and able to lead Kaizen. Experience leading a minimum of five Lean Six Sigma projects to closure. Strong project management, interpersonal, and change management skills, including the ability to influence at all levels of the organization. Strong strategic business perspective and systems thinking capability and analytical and problem solving skills. Results oriented with a demonstrated experience of balancing multiple tasks and priorities. Significant degree of customer sensitivity/acumen. Proficient with Minitab software. Must be able to travel 25% of the time. Qualified candidates may contact rmjobs@jointcommission.org